Check out these links -- class action lawsuits brought against Legal Zoom and others. Buyer beware, big time!
http://lawprofessors.typepad.com/trusts_estates_prof/2010/06/legalzoom-class-action-lawsuit.html
http://ipwatchdog.com/2010/02/09/legalzoom-sued-in-class-action-for-unauthorized-law-practice/id=8816/
